Cintex Wireless Replacement Phone: All You Need to Know
Cintex Wireless is a Lifeline and ACP provider with large coverage in the United States. If you are eligible, you will receive substantial free Lifeline and ACP plans as well as a cell phone. This company will provide a Cintex Wireless replacement phone if your Cintex phone is lost or stolen. Let’s check out what you need to know about Cintex Wireless replacement phone.
About Cintex Wireless
Cintex Wireless is one of the major telecommunications companies in the United States, with a super large coverage area. This provider offers a stable network connection as well as cost-effective texting, calling, and data services. Furthermore, it provides qualified households with free government phones. There are no hidden fees or contracts with these free government phones.
In addition to receiving a free Cintex Wireless government phone, you will have access to features such as caller ID, voicemail, 3-way calling, image messaging, and call waiting. Furthermore, they also provide Cintex Wireless replacement phones for those who lost their phones.
Read more: Cintex Wireless Reviews: Reliable for Free Government Phones or Not
Can You Receive a Phone Warranty from Cintex Wireless?
All free standard Lifeline and ACP phones will be covered by a 15-day manufacturing fault warranty. Cintex will verify the usage of the phone and troubleshoot with you if an equipment problem occurs within 15 days of the shipping or received date before issuing a free standard replacement phone.
How to Receive Cintex Wireless Replacement Phone?
Absolutely yes, you can receive a standard Cintex Wireless replacement phone in case you lost your Cintex phones. In case you are active with Cintex for 6 months or above, you can get a free replacement phone. To get your Cintex Wireless replacement phone, you will need to be Cintex Wireless user.
Then, you can contact Cintex Wireless via hotline +1 (855) 655-3097 or email info@cintexwireless.com to request a Cintex Wireless replacement phone. They will be active from 8:00 a.m to 5:00 p.m CST (Monday to Friday). On Saturday, you should contact them from 10:00 a.m – 7:00 p.m CST.
If you can not directly contact Cintex Wireless, you can submit your request for Cintex replacement phone on Cintex Wireless website. Follow the steps below:
- Go to https://cintexwireless.com/ and choose Help Center > Contact Us. Or you can follow the link below https://cintexwireless.com/contact
- Enter your information and select the topic, you can choose the topic ‘Device/Accessories Damaged or Not Working’ or ‘Lost/Stolen Phone’. Then, enter your requests and click on Submit.
Below are 2 cases for Cintex Wireless replacement phones, let’s check them out!
Free Replacement
If you have not received a prior free replacement phone and have been active with Cintex Wireless for at least 6 months, Cintex Wireless will check the usage of the phone and troubleshoot with you then offer a free standard replacement phone with a 15-day warranty from the shipped date. You won’t be able to get another new replacement phone until 6 months have gone after you received this one.
Lost or Stolen or Damage Phone Replacement
If your phone is lost, stolen, or damaged, and you have been an active Cintex customer for at least 6 months, they will inspect the phone’s usage before issuing you a standard replacement phone with a 15-day guarantee from the delivery date. You won’t be able to get another replacement phone until 6 months have gone after you received this one.
If you have not been active with Cintex for 6 months, you will need to pay a $25 fee to receive a free standard replacement phone which will come with a 15-day warranty from the shipped date. Besides, you can also choose the option to purchase an upgrade phone.
Can You Receive Cintex Phone Accessory Replacements?
The good news is YES.
Before giving the option for a lost, damaged, or malfunctioning accessory replacement, Cintex Wireless will need to verify the phone’s usage and address any issues with you. You will receive a free accessory if you have been an active Cintex client for at least 6 months and have not gotten one previously. For a $10 cost, all Lifeline accessory replacements may be obtained if you have not been with Cintex for 6 months.
Cintex will make an exception for all ACP clients after 30 days of service for a free one-time charger replacement, with a maximum allowed of one free replacement charger per year. The ACP client must purchase another new charger for $10 after this one-time free replacement charger. The purpose of this charge is to pay the costs of shipping and handling. Accessory replacement options are a battery, door, charger, and SIM card.
If you request two or more accessories at once, only $10 will be charged.
The Bottom Line
Cintex Wireless is one of the leading Lifeline and ACP providers in the US. Not only providing high-end phones for free, but Cintex also offers a great experience with Cintex Wireless replacement phone. All you need to do is contact to Cintex Wireless customers department if you need Cintex replacement service.
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