Assurance Wireless ACP – Everything You Need to Know
The ACP program was a vital initiative under the Affordable Connectivity Program (ACP), helping low-income households access free or low-cost mobile services. As of early 2024, the ACP has officially ended, leaving many searching for alternative solutions.
Fortunately, Assurance Wireless continues to support eligible users through the Lifeline program, offering free phones, unlimited talk and text, and reliable internet access. If you’re looking for affordable connectivity options after the Assurance Wireless ACP closure, this guide will help you explore the best available alternatives.
1. About Assurance Wireless ACP
Understanding ACP & its benefits
The Affordable Connectivity Program (ACP) was a federal initiative in the United States designed to help low-income households access affordable internet and wireless services.
Managed by the Federal Communications Commission (FCC), ACP provided eligible participants with discounts on broadband services and free or subsidized mobile devices.
As of early 2024, the Affordable Connectivity Program (ACP) has officially ended due to a lack of government funding, leaving many participants searching for alternative solutions.
While the discontinuation of ACP marks a significant change, another government assistance program, Lifeline, is still available to support eligible low-income individuals with free or low-cost phone and internet services.
About Assurance Wireless
Previously, Assurance Wireless was one of the leading service providers under the Affordable Connectivity Program (ACP), offering free mobile services, including calls, texts, and data, to eligible individuals.
The Assurance Wireless ACP program played a crucial role in helping low-income households stay connected.
However, after the ACP ended, Assurance Wireless continues to provide support through the Lifeline program, a long-standing initiative funded by the Universal Service Fund (USF).
As a brand under T-Mobile, Assurance Wireless offers attractive service packages, including:
- Free or low-cost mobile phones
- High-speed data for internet access
- Unlimited calls and texts (depending on location)
- Dedicated customer support to ensure stable connectivity
With a mission to bridge the digital divide, Assurance Wireless helps low-income families, students, and job seekers stay connected with family, job opportunities, healthcare services, and other essential resources.
If you are looking for an alternative after the Assurance Wireless ACP program ended, Assurance Wireless through the Lifeline program is a great option to consider.
2. How to Get an Assurance Wireless ACP Free Phone?
Since the ACP program has ended and is no longer accepting applications, weI will guide you on how to receive a free phone from Assurance Wireless through the government assistance program, Lifeline Program.
Below are the detailed eligibility requirements and the step-by-step registration process to help you access this valuable benefit.
Eligibility criteria
To qualify for a free phone from Assurance Wireless, applicants must meet one of the mandatory criteria under the Lifeline program, including:
Eligibility based on income
You may qualify if your household income is at or below 135% of the Federal Poverty Guidelines (depending on your state and the Lifeline program’s regulations).
Eligibility based on government assistance programs
You can also qualify if you receive benefits from one or more of the following government assistance programs:
- Supplemental Nutrition Assistance Program (SNAP) / Food Stamps
- Medicaid
- Supplemental Security Income (SSI)
- Federal Public Housing Assistance (Section 8)
- Veterans Pension and Survivors Benefit
- WIC (Women, Infants, and Children Program) – available in some states
- Tribal Assistance Programs – for individuals living on tribal lands
When applying for Lifeline through Assurance Wireless, you must provide proof of eligibility, including:
- Valid identification: Government-issued ID, driver’s license, passport, or Social Security Number (last four digits)
- Benefit approval letter from a qualifying government assistance program (if applying based on program eligibility)
- Recent pay stub or income statement (if applying based on income eligibility)
Step-by-Step guide to applying
Applying for a free phone from Assurance Wireless is incredibly simple. Just follow these steps:
Step 1: Check your eligibility
Visit the official Assurance Wireless website, enter your ZIP Code to check availability and eligibility requirements in your state.
Step 2: Gather required documents
Prepare the necessary documents to prove your eligibility as mentioned above.
Step 3: Submit your application
You can apply using one of the following methods:
- Online: Visit Assurance Wireless website and complete the online application form.
- By Mail: Download the application form, fill it out completely, attach the required documents, and send it to the designated address.
- By Phone: Call Assurance Wireless customer service for assistance with the application process.
Step 4: Wait for approval & receive your phone
Processing times may vary, but applicants typically receive a response within 7-10 business days. If approved, Assurance Wireless will ship your free phone directly to the address you provided.
3. Assurance Wireless Free Phone Models
List of phones available
Assurance Wireless offers a variety of smartphones depending on availability and state regulations. While these may not be the latest models, they are still powerful enough to handle essential daily tasks such as calling, texting, and internet browsing.
Trusted phone brands provided by Assurance Wireless:
- TCL
- Coolpad
- Samsung (entry-level models)
- Motorola
- Alcatel
Although you cannot select a specific phone model, Assurance Wireless ensures that all devices meet minimum functionality standards, including:
- User-friendly touchscreen interface
- Android operating system for easy navigation
- Front & rear cameras for photos and video calls
- Wi-Fi and 4G LTE connectivity for smooth browsing
- Pre-installed essential apps for immediate use
Free phone from alternate providers
If you’re looking for an alternative to Assurance Wireless, AirTalk Wireless is a strong contender. As a government-supported provider under the Lifeline and the former Affordable Connectivity Program (ACP), AirTalk Wireless offers a variety of free smartphones and mobile service plans for eligible low-income individuals.
AirTalk Wireless stands out as a top-tier alternative due to its superior devices, flexible service plans, and excellent customer support. Here are its key advantages:
- Free premium smartphones: Unlike some providers that only offer basic phones, AirTalk Wireless provides brand-name smartphones such as iPhones, Samsung Galaxy, and Google Pixel (availability depends on eligibility and location).
- Reliable network coverage: AirTalk Wireless operates on major carrier networks, ensuring strong connectivity and nationwide coverage for calls, texts, and data.
- Generous data plans: Eligible users receive unlimited talk, text, and high-speed data every month.
- Hassle-free application: The sign-up process is quick and simple. Applicants can easily check their eligibility, submit documents online, and receive their phone within days if approved.
- No contracts, no hidden fees: Just like Assurance Wireless, AirTalk Wireless provides a completely free service with no activation fees, monthly charges, or long-term commitments.
- Dedicated customer support: A responsive and helpful support team is always available to assist with any inquiries.
Here are the Top 10 free phone models provided by AirTalk, highly rated and favored by a wide range of users for their reliable performance, diverse features, and ability to meet daily usage needs. If you’re looking for a suitable device, check out the list below:
| Free Phone Models | Retail Price | AirTalk Wireless Price |
| Apple iPhone 7 | $99.99 | $0 |
| Apple iPhone 7 Plus | $149.99 | $0 |
| AirVoice AS65U | $199.99 | $0 |
| AirVoice A56 | $99.99 | $0 |
| Motorola one 5G ACE | $199.99 | $0 |
| Hotpepper Cascabel A88C | $199.99 | $0 |
| Nokia C300 | $149.99 | $0 |
| Samsung Galaxy S9 | $149.99 | $0 |
| TCL 20 XE | $119.99 | $0 |
| Samsung Galaxy A50 | $139.99 | $0 |
4. FAQs
Can you have Assurance Wireless and ACP at the same time?
You were able to receive benefits from Assurance Wireless and the ACP program at the same time by enrolling in Assurance Wireless through the Lifeline program while also participating in ACP. However, the ACP program ended in early 2024 and is no longer accepting new applications.
As a result, new applicants are shifting to the Lifeline program to receive benefits from Assurance Wireless. Additionally, those who were previously enrolled in ACP can transfer their enrollment to the Lifeline program to continue receiving benefits without interruption.
Final Words
Although the Assurance Wireless ACP program has ended, eligible users can still access free or low-cost mobile services through the Lifeline program. Assurance Wireless remains a reliable provider, offering essential connectivity for low-income individuals. If you’re looking for an alternative to stay connected, consider applying for Lifeline benefits today.