total wireless phone

Total Wireless Phone Through Lifeline: Who Qualifies & Explore Alternatives  

The federal Lifeline program helps low-income households access affordable phone and internet services through participating providers. One option you may come across is Total Wireless, a carrier that offers discounted plans and devices for eligible users.  

Let’s explore what a Total Wireless phone is, who qualifies, and what alternatives you can consider. 

1. What is a Total Wireless Phone? 

Total Wireless is a prepaid, no-contract wireless service provider owned by Verizon, operating under the “Verizon Value” portfolio. The carrier runs exclusively on Verizon’s 4G LTE and 5G network, meaning customers enjoy strong national coverage without committing to a long-term contract. 

While the brand was briefly rebranded as Total by Verizon, it has since returned to its original name, Total Wireless. The service is known for its flexible prepaid plans, affordable pricing, and nationwide reach. 

A “Total Wireless phone” isn’t tied to a single device model. It refers to phones offered by Total Wireless, either to eligible Lifeline customers or regular users who switch to the network. The carrier provides both new and refurbished smartphones from major brands like Apple, Samsung, and Motorola, with some models available free for qualified Lifeline participants.  

However, note that these devices remain locked to the Total Wireless network until they meet the company’s unlocking policy requirements. 

2. How to Get a Total Wireless Free Phone? 

For qualifying users, Total Wireless provides an opportunity to get a free or low-cost smartphone through the Lifeline Assistance Program. This federal initiative aims to make communication more affordable for low-income individuals by offering discounted or no-cost phone plans. 

Below is a detailed look at how you can apply, qualify, and activate a Total Wireless phone through the Lifeline program. 

2.1 Total Wireless Lifeline Free Phone Program 

Total Wireless participates in the Lifeline program, offering reduced monthly rates and devices for eligible households. Qualified users can receive a $10 monthly discount on most wireless plans that include at least 4.5GB of data, or up to $35 per month for those living on qualifying tribal lands. 

In some states, such as California, Total Wireless provides even more generous offers, including unlimited talk and text plus 6GB of high-speed data every 30 days, which can cost as low as $0 per month after applying the Lifeline discount. These benefits are designed to help families and individuals stay connected at minimal cost. 

>>> Read more: Your Guide to California Lifeline Free Phone Programs 2025 

2.3 Who Qualifies for a Free Total Wireless Phone Under Lifeline?  

To receive a Total Wireless phone through Lifeline, applicants must meet the program’s eligibility requirements, which are based on income level or participation in federal assistance programs. 

You may qualify if your household income is at or below 135% of the Federal Poverty Guidelines, or if you are enrolled in one of the following: 

  • Medicaid 
  • Supplemental Nutrition Assistance Program (SNAP) 
  • Federal Public Housing Assistance (FPHA) 
  • Veterans Pension or Survivors Benefit 
  • Certain Tribal Assistance Programs 

Applicants must also provide proof of eligibility, such as participation documentation or income verification, before approval. 

Total Wireless Phone 1
To receive a Total Wireless phone through Lifeline, applicants must meet the program’s eligibility requirements

2.4 How to Apply for a Total Wireless Lifeline Phone (Step-by-step guide) 

The process to apply for a Total Wireless Lifeline plan is straightforward: 

Step 1: Check Eligibility  

Visit the National Verifier portal (managed by USAC) or consult your local Lifeline office to confirm that you qualify for the Lifeline benefit. 

Step 2: Apply Through Total Wireless  

You can start your application online through Total Wireless’s Lifeline page or in-store by scanning a QR code at participating locations. 

Step 3: Select a Plan and Device  

Choose your preferred prepaid plan and a phone that fits your needs. 

Step 4: Submit Documentation  

Upload or provide proof of eligibility if required, such as your benefit letter or income statement. 

Step 5: Activate Service  

Once approved, you’ll receive your phone and can activate it immediately to begin using your discounted or free service. 

We’ve gathered a few additional tips for a smooth application process: 

  • Before applying, make sure your personal information (name, address, and date of birth) matches your government-issued identification to avoid delays.  
  • Lifeline only allows one benefit per household, so if another family member already receives it through a different provider, you cannot apply again. 
  • If you move to a new address or your eligibility changes, you must update your Lifeline information. Doing so ensures your benefits remain active and uninterrupted. 

3. How to Unlock a Total Wireless Phone Free? 

Phones offered by Total Wireless are typically sold in a locked state. It means they can only be used with Total Wireless service until specific conditions are met.  

Total Wireless follows the Verizon Value unlocking policy, previously used by TracFone brands. For devices activated after November 23, 2021, the unlocking process is automatic after 60 days of active service, as long as the following requirements are met: 

  • The device was offered by Total Wireless. 
  • It has been activated on Total Wireless service. 
  • It has maintained active service for at least 60 consecutive days. 
  • It hasn’t been reported lost, stolen, or involved in fraud. 

Once these conditions are satisfied, your phone will unlock automatically. If it doesn’t, you can contact Total Wireless customer service at 1-866-663-3633 to check your eligibility and submit a manual request. 

4. Best Alternatives to a Total Wireless Phone 

If Total Wireless isn’t available in your area or doesn’t offer the device you prefer, several other Lifeline providers deliver comparable, and often more flexible, options. Two standout alternatives are TAG Mobile and AirTalk Wireless. 

TAG Mobile offers Lifeline-supported plans with free monthly service, including unlimited talk and text and several gigabytes of data. Eligible customers may also receive a free or heavily discounted smartphone, depending on their state’s program rules. 

AirTalk Wireless is another strong option, providing free or discounted smartphones and tablets to qualified Lifeline users. What makes AirTalk stand out is its selection. Users can often choose from popular brands such as Apple, Samsung, and Motorola.  

In addition, AirTalk allows applicants to check their eligibility and apply entirely online, with fast approval and free shipping. 

Other reasons to consider these providers include: 

  • Broader device choices, including iPhones and newer Android models. 
  • Straightforward online application process. 
  • Reliable customer support and coverage in most U.S. states. 

Exploring these options ensures you find a provider that fits both your communication needs and your device preferences. 

airtalk wireless free phone
AirTalk Wireless provides free or discounted smartphones and tablets to qualified Lifeline users.

>>> Read more: AirTalk Wireless Free iPhone: Best Way To Get Device At NO Cost 

Final Words  

Total Wireless remains a solid Lifeline option for users seeking Verizon’s reliable coverage at an affordable rate.  

If your preferred Total Wireless phone isn’t available in your area, providers like AirTalk Wireless and TAG Mobile are worth exploring. Take a moment to compare plans and find the best fit for your lifestyle and budget! 

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